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Frequently Asked Questions

If you have any queries, we might already have answers to them. Below is a curated list of frequently asked questions to which we have provided answers.

Making a reservation is easy! Simply visit our website and select your desired dates, location, and apartment type. Follow the prompts to complete your booking. If you need assistance, our customer support team is available 24/7 to help you through the process.

Our furnished apartments are equipped with a range of amenities to ensure a comfortable stay. These may include fully equipped kitchens, high-speed internet, TV, in-unit laundry, fitness facilities, and more. Specific amenities can vary by apartment, so please check the individual listing for details.

Yes, many of our properties offer parking facilities. However, availability may vary by location. Please check the property listing or contact our customer support team for information regarding parking options at your chosen apartment.

We understand that pets are part of the family. Some of our apartments are pet-friendly, while others may have specific restrictions. Please check the property listing or contact our team for information regarding pet policies at your desired location.

Yes, additional housekeeping services can be arranged upon request. Simply contact our customer support team, and they will assist you in scheduling the services you need.

Our cancellation policy varies depending on the length of your stay and the specific apartment. Generally, we offer flexible cancellation options. Please refer to the booking confirmation or contact our customer support team for detailed information regarding our cancellation policy.

If you wish to extend your stay, please contact our customer support team as soon as possible. We will do our best to accommodate your request, based on availability.

Our apartments have different minimum stay requirements, which can vary by location and time of year. Please check the property listing for details on minimum stay requirements.

Detailed check-in and check-out instructions will be provided to you prior to your arrival. Typically, you will receive access codes or key instructions to enter the apartment. Check-out procedures will also be outlined to ensure a smooth departure.

We accept various payment methods, including major credit cards and online payment platforms. The accepted payment methods will be displayed during the booking process.

Yes, we offer discounts for long-term stays. The specific discounts may vary depending on the length of your stay and the location. Please contact our customer support team for more information on long-term stay discounts.

While we cannot guarantee specific apartment assignments, you can make special requests, such as floor preferences or specific amenities. We will do our best to accommodate your preferences, subject to availability.

While travel insurance is not mandatory, we highly recommend obtaining travel insurance to protect your investment in case of unforeseen circumstances. It provides coverage for trip cancellation, medical emergencies, and other situations. Consult with your insurance provider for suitable coverage options.

No need to pack linens and towels! Our apartments are fully equipped with fresh linens, bedding, and towels for your convenience.

You can reach our customer support team 24/7 by phone at [phone number] or by email at info@westendhomesandapartments.com.

If you have any more queries, please contact us.